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About us

Our

Story

Lions Haven has been providing quality aged care since 1992, through personalised care and support, premium facilities and tailored services to enhance quality of life and ensure the safety and welfare of our residents, staff and visitors.

Fully accredited with 24 hour registered nursing care 7 days a week, dedicated personal carers and a professional allied health team, Lions Haven provides low to high care support, respite care and aging in place. Our modern waterfront facility offers a safe, secure and comfortable environment dedicated to resident-centred care.

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Our

Board

Directors bring a range of skills and experience to their roles and to the board, from health and medical expertise to legal and business/finance. Committees such as the Quality Care Advisory and Consumer Advisory Committee include residents and their representatives to ensure consumer input into care and services. Many board members represent Lions Clubs from Coomera to Currumbin, ensuring that the vision, mission and values of Lions International align with the Lions Haven Strategic Plan and continue to underpin service development and delivery. Click here to read the Lions Haven Constitution. The Lions Haven Board is subject to the requirements of the Australian Government; the Department of Health and Aged Care, the Aged Care Quality and Safety Commission and all associated state (Queensland) and Commonwealth legislation covering the legal duties of not-for-profit directors.

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Kellie Trigger

Chair of the Board

Kellie was appointed Chair of the Board in 2023. She has extensive experience in health services planning, development and delivery, NFPs and community sectors. She is an experienced Director and has led Planning and Stakeholder Engagement for the Gold Coast’s Primary Health Network since 2011.

Dianne Reilly

Deputy Chair & Secretary

Dianne is experienced in communications & government relations. Dianne was the elected Member for Mudgeeraba from 2001-2009 & Chair of the Legislative, Administrative & Judicial Review Committee from 2006-2009. Joining the board in 2021 she has served as Secretary since January 2022 & Deputy Chair since Nov 2023.

Max Tunnicliffe

Director

Serving as a Chair of the Board of Lions Haven for the Aged between 2017 to 2023, Max has served many community organisations on a voluntary basis including Lions Clubs in Australia and New Zealand. He is a passionate advocate for aged care and the residents of Lions Haven.

Ross Bussell

Director

Ross has been on the board of the Lions Haven for the Aged for 12 years and has previously served as Chairman and Deputy Chairman. Ross is a retiree with 40 years' experience in business. He is passionate about community service and resident care.

Our

Vision

To empower and enrich the lives of our residents through personalised and inclusive care delivered from the heart.

Our

Mission

Our mission is to provide the highest standard of care, individually tailored to meet the needs of every resident, every day.

We will deliver safe, inclusive and culturally appropriate services to meet the physical, emotional and spiritual needs of each of our residents.

We will continuously improve the environment, experience and culture at Lions Haven, so that the residents, their families and staff feel supported, safe and valued.

Our

Values

Q

Quality care, quality services, quality of life

U

Understanding, unfailing

A

Aspiring, always

L

Lifestyle, love, life

I

Integrity, innovation, inclusion

T

Trust, teamwork

Y

Yours. Your home, your care, your way

Enhancing residents’ lives through personalised care and support and quality services to meet the needs of every resident, every day

Strategic

Plan

Our Strategic Priorities and Objectives provide a long-term focus for the Lions Haven, consolidated around eight core themes.

These themes: Consumer Centred Care, Quality Service Environment, Community Partnerships & Government Relations, Financial Sustainability, Innovation and Continuous Improvement, People & Culture, and Consumer & Family Engagement, integrate with the Aged Care Quality Standards.

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Annual

Report

Lions Haven is pleased to present our Annual Report for 2022 – 2023.

This year has been a remarkable journey, marked by significant achievements, dedication, and unwavering commitment from our board, staff, representatives and services in providing exceptional care to our residents.

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